Your Data, Handled Carefully.
This policy explains how the Centre for Counselling and Career Development collects, uses, protects, and manages personal information submitted through CCCD services.
Last updated: May 3, 2026
Information We Collect
We may collect your name, email address, phone number, student or staff details, department, appointment requests, career interests, counselling preferences, assessment responses, uploaded documents, and messages submitted through our forms or support channels.
How We Use Information
CCCD uses submitted information to schedule appointments, provide counselling and career support, deliver assessment feedback, manage student and staff records, communicate service updates, improve service quality, and meet university administrative or safety obligations.
Confidentiality
Counselling-related information is treated with care and shared only with personnel who need access to provide support, supervise services, comply with institutional duties, or respond to serious safety concerns. Where possible, sensitive matters are handled with discretion and professional judgment.
Data Sharing
We may share limited information with authorized university departments, counsellors, career officers, technical administrators, or service providers who help operate CCCD systems. We may also disclose information when required by law, university policy, or urgent safety considerations.
Security
We use reasonable administrative and technical safeguards to protect records from unauthorized access, loss, misuse, or alteration. No online platform can guarantee absolute security, so users should avoid submitting information through unofficial channels.
Your Choices
You may request correction of inaccurate information, ask questions about your records, or contact CCCD about privacy concerns. Some records may need to be retained for legitimate counselling, administrative, legal, audit, or safety purposes.
Contact
For privacy questions, contact the Centre for Counselling and Career Development through the official contact page or visit the Centre at Nnamdi Azikiwe University, Awka.
Contact CCCD